APPLICATIONS ARE NOW CLOSED
The 2021 Emergency Rental Assistance program has ended. Program participants may refer to the FAQ below or contact us.
Emergency Rental Assistance Program
Number of households assisted
and total funding expended by city
How do I access my account?
Please log onto the portal here using your email address and password.
I no longer have access to my portal. How do I request access?
Please visit the portal link above and click Forgot Password. You will need the email address you previously registered at the portal. If you have questions, please email email@example.com
How do I access my Federal tax document(s) i.e. 1099 form?
All landlords who received ERA (Emergency Rental Assistance) payments on behalf of their tenants may now access the 1099-MISC form directly from their Relief portal if they meet the following criteria:
- Payments received greater than $600.00
- Non-exempt business type indicated on the W-9
Landlords must opt in to receive the 1099-MISC form electronically. To ensure that you receive this document quickly, please visit your portal now: click on the link here or copy https://rhcbfresno.rentrelief.com/content2/access/login
After you log in, please visit the Landlord Info page. Check the box titled “Opt In to Receive Electronic 1099” located at the bottom of the screen and click Save. During 1099 reporting season, the 1099-MISC form will be available under the 1099 Access History link in your portal.
My case was Approved/Paid, but I have not received payment.
Please verify that the correct payment method was selected. If check was requested, please verify the correct payment mailing address listed in your portal
If ACH payment was selected and it has been more than two weeks since receiving payment. Please email firstname.lastname@example.org to reset banking information.
If Check payment was selected, please allow for 1-8 weeks for the payment to arrive. If it has been longer than 8 weeks and the listed payment mailing address is still valid, please email email@example.com to reissue payment.
My payment mailing address has changed, how do I update this to receive payment?
If you are a landlord still awaiting check payment and need to update your payment mailing address, please log onto your portal by clicking here. Please visit the Property Info page and select the property that would like to update. Please input the updated payment mailing address and email firstname.lastname@example.org requesting for payment to be reissued to the correct address.
If you are a tenant receiving payment on behalf of your landlord and need to update your payment mailing address, please log onto your portal by clicking here. Please visit the Address page and input the updated payment mailing address. Please email email@example.com for payment to be reissued to the correct address.